Job guide

AI support & knowledge-base chatbots

What buyers wantOnline stores, clinics and training providers want common questions answered automatically, with a hand-off to a person when the bot can't answer.

Four numbersLast 7 days · updated hourly · last update 10-04 11:04 (Beijing time)

Job posts, last 7 days
14posts
Overseas 14 · China 0
Median budget
$750
USD fixed-price · 4 posts, last 4 weeks
Median bids
142bids
Per post · 12 posts with bid counts
How much AI can do
AI does most, a person checks
First take, rechecked Oct 15

Where AI fits: Bots answer common questions from documents well. Clear source material, when to hand off to a person and which actions need human sign-off decide the quality.

Market

Market for this job

2 sub-categories combined; a post that fits several counts once

Trend

Job posts per week (weeks start Monday, Beijing time), both markets

2026-09-21 to 09-27: 0 posts (overseas 0 · China 0) · 1 days with data · partial week009-212026-09-28 to 10-04: 14 posts (overseas 14 · China 0) · 7 days with data1409-28
Job posts per week (weeks start Monday, Beijing time)
WeekTotalOverseasChinaDays with data
week of 2026-09-210001
week of 2026-09-28141407
Last full week
14posts · 09-28 to 10-04

Job posts per week, Monday to Sunday (Beijing time), both markets. Lighter bars are partial weeks (this week so far, or weeks with days missing). Hover a bar for the split by market.

Sub-categories

By job posts in the last 7 days. Category pages are in Chinese for now.

Budgets

USD fixed-price posts: 4 (all overseas); the middle half is $625–1,812
CNY-budget posts: only 2 in the last 4 weeks; we need 3 or more for percentiles
Hourly (USD)
n/aonly 1 posts; we need 3 for a median
Other currencies (not converted)
7 postsINR 3 · AUD 2 · GBP 1 · EUR 1
Listing prices (Etsy / eBay services)
$140median · 13 listings, last 30 days

Budgets are what the posts state: USD uses the upper end of fixed-price budgets (Freelancer uses brackets, so percentiles often land on $30, $250 or $750); CNY uses the stated budget. Neither is the final deal price. Last 4 weeks of posts; fewer than 3 posts means no percentiles; other currencies are counted, not converted.

China vs overseas

China and overseas side by side
MetricOverseas100% of last 7 daysChina0% of last 7 days
Job posts, last 7 days14 posts0 posts
Job posts, since 09-2714 posts0 posts
Median budget$750USD · 4 postsn/afewer than 3 posts with a budget in 4 weeks
Median bids per post14212 posts with bid countsn/aonly Freelancer shows bid counts
New listings, last 7 days10 postsSince 09-27: 100 postsSince 09-27: 0
Median listing price$14013 Etsy / eBay service listingsn/anone in 30 days
Posts that mention AIpositive 76% · negative 0%17 posts, last 4 weeks—0 posts in 4 weeks; we need 10 for a share

Positive = the buyer wants AI output, names an AI tool or accepts AI; negative = says no AI (posts that say both count as negative). Job posts only. Listings = service listings first seen that day (Etsy / eBay service listings only); freelancers who sell privately don't show up here.

Tools

Tools you need

Three levels: get the essentials first, add the next level as work grows, use the optional ones when a client asks

Essentials

Enough to start taking work

Chatbase

From $32/monthHobby, billed yearly; $40 monthly; free plan available

  • Strength: Upload your documents and get a bot that answers from them.
  • Trade-off: The free plan has 50 messages a month; Hobby is $32/month billed yearly, $40 monthly.
Has an affiliate program · checked 2026-10-03Go →

Botpress

Free25 conversations a month; Plus $150/month billed yearly

  • Strength: Connects to a knowledge base and can also take actions such as refunds or updating customer details.
  • Trade-off: The free plan has 25 conversations a month; Plus is $150/month billed yearly.
Has an affiliate program · checked 2026-09-30Go →

Level up

Add when you have more work

Tidio

Free50 conversations a month; Starter $24.17/month billed yearly

  • Strength: Live chat plus an AI bot for websites and online stores.
  • Trade-off: The free plan has 50 conversations a month.
Has an affiliate program · checked 2026-10-03Go →

ManyChat

From $14/monthEssential, billed yearly; $17 monthly; free plan available

  • Strength: Automatic replies to DMs on Instagram and other social platforms.
  • Trade-off: The free plan covers 25 active contacts a month; Essential is $14/month billed yearly.
Has an affiliate program · checked 2026-10-03Go →

Gorgias

From $10/monthStarter, monthly billing only; 50 tickets a month

  • Strength: A support ticket system widely used by independent online stores.
  • Trade-off: Starter is monthly billing only, with 50 tickets a month.
Has an affiliate program · checked 2026-09-30Go →

Optional

Use when a client asks

Claude API

From $1 per million tokensHaiku 4.5 input; output $5

  • Strength: Connect a model when you build your own bot, and pay for what you use.
  • Trade-off: Billed per token, so estimate the monthly conversation volume.
Program not verified · checked 2026-09-30Go →

Make

From $9/monthyearly price; monthly not verified; free plan 1,000 credits a month

  • Strength: Writes leads and tickets from conversations into a spreadsheet or CRM.
  • Trade-off: The free plan allows at most 2 active scenarios.
Has an affiliate program · checked 2026-09-30Go →

Prices and partner terms come from each vendor's official pricing pages (check dates on each card) and change over time. Prices may vary by region, and tax may be added at checkout; the official page is always the final word. “Price not verified” means we haven't checked the pricing page yet. Links go through our redirect page: “Affiliate” means we may earn a commission; “Has an affiliate program” means we don't have a link yet.

Where to find work

Where to find this work

Posts for this job we collected in the last 28 days: Freelancer 12, DEV Community 2, Shixian (实现网) 2, Reddit 2, X 1, V2EX 1. We only count platforms we collect from; a missing platform doesn't mean there is no demand there.

Where to find this work
NameWhat it isFeesBest forGo
UpworkOne of the largest general freelance marketplaces — send proposals for fixed-price or hourly work0%–15%varies by contract, shown when you send a proposalGood English · longer projectsGo →
FreelancerBid on projects with public budget ranges; many of the job posts we track come from here; 12 of these posts here in the last 28 days10% or $5, whichever is higherhourly projects 10% per paymentGood for first jobsGo →
FiverrPackage your service as fixed-price gigs; buyers order directly20%sellers keep 80%; withdraw 14 days after completionCan package a serviceGo →

Platform fees, payouts and getting your first order: see Platforms (in Chinese)

Get started

Get started

Four general steps: pick tools → make samples → list a service or bid → let AI draft, check by hand

Pick your tools

Start with a tool that builds a bot from uploaded documents and get one working. If the bot needs to look up orders or change customer details, move to a platform where you can build flows.

Build a demo bot

Write twenty common questions and answers for a made-up online store, turn them into a demo bot and put it on a demo page so people can try it.

List a service or bid

Tier your packages by how much material there is and which channels (website, DMs) the bot covers. State who pays for the monthly conversation quota and how often the material gets updated.

Let AI draft, check by hand

Before launch, test with the client's real questions and add material wherever the bot gets an answer wrong. Set actions like refunds or address changes to require human approval. Handle files with personal data only as the client allows, and delete them after delivery as agreed.

Updated 2026-10-04 11:04 (Beijing time) · data up to 10:48 · demand numbers aggregate public job posts, not completed deals; tool prices and partner terms follow the official pages.